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What people say about us

"Wonderful stay"

Journey818417 on 21/01/2020 -

The Okura prestige reminds us how does a 5 stars hotel should be. It is top notch in any aspect. Clean facility attentive service from all their stuff starting from doormen via receptionists, dining room management and waitresses, gym and pool etc.
Their breakfast is superb and the rich buffet is filled all the time with fresh tasty and varied food so you don’t feel like in other places that something is going to end or to be missed.
Bed is comfortable and so do.

"The hotel has everything you can expect from 5-star hotel"

ThomasXSK on 13/01/2020 -

The room was very comfortable and functional in all aspects. Staffs were well trained and helpful. The hotel offers ranges of excellent restaurants, which are all great.

"Wedding ceremony"

Mimi S. on 14/01/2020 -

My wedding was held on 12.01.2020. All hotel staffs were friendly and taking good care of me and my family. The foods were outstanding. I got loads of compliments from all guests. Besides, I really enjoyed my stay here; Great room, breathtaking city view, nice service, and a lot of memorable moments. My husband and I would definitely come back and stay here (Especially on our 1st anniversary!).

"Super good sashimi salmon"

Wslnw on 16/01/2020 -

I do enjoy lunch buffet at Up & above
Salmon sashimi is high quality, I would say this Salmon is remind me to back to Okura Bangkok for sure.

I can see culinary staff everywhere to help me when I visit their station.

"And Prestige it is !"

MULCASTER2 on 19/01/2020 -

Stayed here for three nights when we were in Bangkok. We visit Bangkok twice a year and liked the reviews so thought we would try it. Amazing
We had a suite - 3201 - absolutely huge room with the largest bath I have ever seen in a. Hotel room. Fully equipped with large bed - amazing views of the city - fabulous service - great sleep quality, what’s not to like. Great situated next to sky train station. Club lounge is a good addition to your stay as the nibbles and drink will soon repay the cost. These guys picked us up and dropped us back at the airport and for a small fee allowed us to keep the room till 4:30 which helped make a perfect stay very relaxed. The pool is fabulous- incredible idea. Food for breakfast offers a great selection. There in an amazing restaurant that we have visited prior in this hotel - Elements - I will review separate. Great service, great stay.

  • Wonderful stay

    The Okura prestige reminds us how does a 5 stars hotel should be. It is top notch in any aspect. Clean facility attentive service from all their stuff starting from doormen via receptionists, dining room management and waitresses, gym and pool etc.
    Their breakfast is superb and the rich buffet is filled all the time with fresh tasty and varied food so you don’t feel like in other places that something is going to end or to be missed.
    Bed is comfortable and so do.

  • And Prestige it is !

    Stayed here for three nights when we were in Bangkok. We visit Bangkok twice a year and liked the reviews so thought we would try it. Amazing
    We had a suite - 3201 - absolutely huge room with the largest bath I have ever seen in a. Hotel room. Fully equipped with large bed - amazing views of the city - fabulous service - great sleep quality, what’s not to like. Great situated next to sky train station. Club lounge is a good addition to your stay as the nibbles and drink will soon repay the cost. These guys picked us up and dropped us back at the airport and for a small fee allowed us to keep the room till 4:30 which helped make a perfect stay very relaxed. The pool is fabulous- incredible idea. Food for breakfast offers a great selection. There in an amazing restaurant that we have visited prior in this hotel - Elements - I will review separate. Great service, great stay.

  • Super good sashimi salmon

    I do enjoy lunch buffet at Up & above
    Salmon sashimi is high quality, I would say this Salmon is remind me to back to Okura Bangkok for sure.

    I can see culinary staff everywhere to help me when I visit their station.

  • Wedding ceremony

    My wedding was held on 12.01.2020. All hotel staffs were friendly and taking good care of me and my family. The foods were outstanding. I got loads of compliments from all guests. Besides, I really enjoyed my stay here; Great room, breathtaking city view, nice service, and a lot of memorable moments. My husband and I would definitely come back and stay here (Especially on our 1st anniversary!).

  • The hotel has everything you can expect from 5-star hotel

    The room was very comfortable and functional in all aspects. Staffs were well trained and helpful. The hotel offers ranges of excellent restaurants, which are all great.

  • My stay at Okura hotel

    Staying at the Okura hotel was a wise choice. The staff are very polite and helpful.The rooms are cleaned very well. The provision of fruit in the room after a days work is so refreshing.
    The club lounge staff are a great team to lean on for any assistance.The main restaurant has a wide range of foods to choose from- the combination of Japanese and english breakfast is very nice.

  • Fine Dining

    I have been to some 5 star hotels in Bangkok for fine dining and this recent one I had at Okura Prestige Element was super amazing and excellent! First thing, BIG thanks to all their staff especially to Mr Tong and Miss Jane, who tirelessly served us with joy and gladness, when it comes to their food, it was superb, great taste, excellent presentation and world class ingredients. I must say The Hotel itself and the Element Area were super clean. We had a wonderful dinner and stay at Okura Prestige! Yhis is super highly recommended to all who love to fine dining and best hotels.

    Thank you again to the Okura Prestige Hotel.

    We had the chance to chat with their chef who is nice and humble.

  • Excellent service in every single detail.

    My wedding went well and very successful at this hotel.
    I was very impressed by K.Fon and her team to support my wedding ceremony in early morning and wedding reception until late night.
    They are very well organize, active, polite, sincere and professional.
    Food also wonderful, it was delicious and clean, my family and friends are admiring this hotel.

  • Great luxury hotel with a phenomenal service!

    First off, when you arrive at the Okura Prestige you are amazed by the incredible lobby on the 24th floor. You will immediately be greeted by very professional staff and the check-in process is very smooth.

    Coming to the rooms, we had a corner room that provides views of Bangkok on two sides of the room. Welcome fruit and snacks are available which are great after a long trip. The room is extremely clean and very elegantly decorated. What springs to mind is the attention to detail. The bathroom amenities (Aromatherapy London) are nice (would prefer Aesop, Le Labo or Hermès to match this hotel class better).

    Breakfast the next morning was really incredible and her is what stands out: possibility to eat outside, fresh pancakes and a variety from continental to oriental.

    We followed this with a visit to the Infinity Pool, amazing looks and view but a bit chilly as your are on the shadow side of the building so no sunshine. On the same floor you will have the spa (incredible) as well as the fitness that is very well equipped.

    One point that absolutely stands out to this hotel is the service. We had the unfortunate event where we had an Okura Prestige Teddy that got damaged when back home. After contacting the hotel we were sent a new one. Therefore I have to sincerely thank Masaya Hasebe (Executive Assistant Manager) as well as Niek Hammer (General Manager) for their efforts going well above and beyond my expectations. Those attentions are the ones that make a long-lasting memory and ensure loyalty to this excellent brand.

  • Unbeatable location, comfortable hotel

    Stayed 3 nights over Christmas with my pregnant wife & elderly parents. Hotel was very comfortable, spacious rooms, all basic amenities provided, helpful service & best of all - the location! There’s direct undercover access to the BTS & foot bridge to Central Embassy which is only a 5min walk away. This made it extremely convenient as my elderly mother was not that mobile. The infinity pool was fabulous & perfect for my pregnant wife to relax & do her morning exercise. Also enjoyed some drinks with friends at the open roof bar. There are quite a few new hotels in the area but I think for a balance of price, convenience & service quality, Okura Prestige is hard to beat. Will definitely stay again & try their Japanese restaurant once baby is born! Thank you Okura for a great Christmas family vacation!

  • Very attentive and friendly staffs....Highly recommended.

    I was traveling with my partner who had an accident recently, and hence had to use crutches to move around... The hotel staffs were excellent and have been extremely helpful... First, it provided us with a wheelchair the moment we arrived... We also got an upgrade to a slightly bigger room which is more accessible to the lift lobby... We were extremely grateful for the hotel’s kind gesture... Excellent customer service!! Well done, Okura...
    Besides that, the hotel is luxurious, well located... The afternoon tea set is highly recommended... Pool with great view..

  • Great and Relax holiday at OKURA

    It's great to stay at OKURA. They have two difference breakfast for our choice either Traditional Japanese or International buffet in everyday. In Jan, the weather in Bangkok is very nice and we always stay outside for breakfast in Up & Above. The room is very clean and comfortable. We stay at upper floor with nice view. All staffs are very kind and helpful. The location is very convenience. Most of the great restaurant and spa is within walking distance (not more than 1km). Therefore, we don't have the traffic problem. We love this hotel so much and hope to come again soon.

  • Love the Traditional Japanese Breakfast

    The design of the hotel is very prestige, love the copper color design of their interior, the bathtub in the room is very big perfectly for couple. Beside the interior we also love their traditional Japanese breakfast very much. This is also a very convenient location which linked to BTS and walking distance to a few shopping malls.

  • Always a great stay

    Our 9-day Christmas holiday was spent in Okura and it was very good to be back. From my email correspondence to make our reservation, welcome by the bell hops, ease of check in/out, service by wait staff and housekeeping - its most evident their service is one of their value propositions. Additionally, the rooms and public spaces are well appointed and very comfortable. We love the small touches: the origami that welcomes us every evening, the turn-down details, the daily fruits and mental notes of our liking to their tea and coffee in our personal station. Looking forward to our next stay next year.

  • Great stay

    My mom and I had a great stay in Okura during Christmas time. The amenities, especially the infinity pool, were great. The staff were all super helpful. Rainie in the Club Lounge was friendly and introduced us to some Thai traditions as well as what people did during the Christmas holidays. Would definitely recommend this hotel to friends.

  • Excellent hotel and very convenient location

    It was the best choice for us to stay at the Okura Prestige Hotel in Bangkok this year. The convenient location of the hotel was worthy to recommend, and the hotel room was super neat and clean with excellent interior design; especially the bathroom was big-sized and separated with the toilet. The breakfast was quite good. I highly recommend the hotel to stay when you travel to Bangkok.

  • Brilliant Resort (Room, F&B and SPA)

    We had spent our 4 days holiday at Bangkok with Okura Prestige Hotel. It was an amazing trip in our life as we made a right choice to stay at Okura Prestige Hotel in BKK.

    Our suite is spacious and clean. We tried their in room dining at the first night as it was a late night arrival, their Supper is excellent. Their buffet breakfast is perfect with variety of choices and also a stunning environment. We especially love their SPA and being impressed by their professional staff.

    Just would like to say thank you to the hotel for the forgettable experience. It will still our first choice for the future visit in Bangkok.

  • Excellent service and well-appointed

    I was warmly greeted and welcomed to the hotel by the front office team member.
    She confirmed that my request for non-smoking twin bed was granted.

    Every staff member with whom we came in contact was attentive and helpful especially all the front office team. The hotel pool offers spectacular view. There are lots of tasty choices at the breakfast buffet. The check-out process was smooth and the front office staff ensured that I had a wonderful stay at the Okura Prestige Bangkok. We had a splendid stay at the Okura Prestige Bangkok.

  • Incredible attention to the guest experience

    This very well appointed Japanese inspired hotel in the heart of the Bangkok was special from the very first minute to the very last. Our room was upgraded at no cost to a corner unit with 180 degree views of Bangkok. The Chief Concierge Khumpol Ruksanit was especially knowledgable. Every recommendation from inexpensive to expensive food, shopping, and Spa's were exactly like he said all were equally enjoyable. He is the best kept secret of Okura, definitely contact him during your stay. The rooms were well appointed, clean and the property amenities are second to none. Many city attractions are either walking distance or reached by the skytrain station just next door. If you would like a special experience while in Bangkok choose Okura. They have package deals which are reasonable and the exceptional quality of the property and knowledgeable, guest comfort focused staff is second to none.

  • Upscale Japanese hotel in middle of Bangkok

    I stayed recently and was wonderful experience from day one , checked in lounge already prepare before arrival and only take me 5 mins.
    Nice service and professional.
    Nice overlooking infinity pool of Bangkok.
    Spa was a great relaxing experience.
    Highly recommended to stay in Bangkok.

  • A class of luxury combine with excellent service

    Although it cost more than US$350/ night for a deluxe corner room in not really spacious room size but we had a room with great cityview, elegant modern decor, a fully comprehensive coffee bar plus excellent service, it's worth of its price. Will return again.

  • Coming back home

    I visited this hotel for the fourth time and always feel like coming back home when checking in at the Okura Prestige Bangkok.

    The service is extraordinary, everybody at the hotel is friendly and good at speaking English. I arrived by car and used the great (and free) valet parking service.

    After the check-in I was guided to my room and everything was explained to me. You get an exceptional view over the city from every room. The rooms are always perfectly clean, modern (as the whole hotel), well tempered and come with a very comfortable bed.

    The highlight of the facilities is the infinity pool with its view around Bangkok. For me the best place to swim in Bangkok.

    There are two options for the breakfast. A traditional Japanese breakfast and a outstanding buffet breakfast with additional (free) a la carte options. The latter offers everything and more from what you can expect from a five star hotel and also different kinds of warm Thai food.

    For dining I tried both the Elements and Yamazato restaurant. The Elements even became one of my favorite Michelin starred restaurants worldwide. The mix of Japanese and French cuisine is always fascinating and the restaurant also comes with a very attentive service. The Yamazato is also a good option (I visit it when the Elements is closed from Sunday to Monday) with very good fish and seafood. The service is nice as well.

    The "up and above" bar offers good drinks with a beautiful rooftop view.

    When traveling I prefer to choose hotels that are members of The Leading Hotels of the World. And even within this circle the Okura Prestige Bangkok stands out with its service and kindness. It's my first choice in Bangkok and I'm already looking forward to my next stay.

    Sincerely, D. E.

  • Home sweet home

    This is the first time we visited Okura Bangkok but like other Okura hotels that we stayed before once you stepped in the hotel the atmosphere, the smell and the simile of the staff made us felt being at home!

    The location of the hotel is extremely good. You can get access to Phloen Chit BTS station from Okura by passing through the commercial building at the ground level and yet you can enjoy the quiet proximity surrounded by five star hotels!

    Despite the fact that there are thousands of good restaurant I still recommend you to try the Thai style food from room service and I swear that you will not regret!

    The other must try dining options in Okura is the Yamazato Japanese restaurant and after patroning this you will know why I higly recommend you a Japanese restaurant in Bangkok!

    Well done Okura Prestige Bangkok!

  • Women’s Christmas lunch

    Absolutely fantastic- would definitely recommend having any type of function here, the service is superb and the chefs are amazing- Varin the director of events definitely takes your ideas and makes them happen- highly recommend.

  • Beyond Expectations!

    After looking at nearly every hotel in the area we chose The Okura Prestige and we are glad we did!

    I was fortunate that they were able to provide the exact room location I requested. I was taking my girlfriend there for a special birthday so they had a nice card and cake in the room when we checked in. We had a small issue with the room and the Hotel staff immediately responded and fixed the problem (seriously outstanding service). Unfortunately, I was pretty sick and couldn’t take my girlfriend to a birthday rooftop dinner I had planned, so I asked the Hotel Front Office Manager to help me make it a special day for her as much as possible. I booked a spa treatment for her around 8pm and when she got back to the room there was chocolate covered strawberries and a stuffed animal. Their hospitality and understanding of the situation was second to none and I can’t thank them enough for how well they took care of us.

    Their rooms are beautiful and the views are amazing. The front desk workers and Concierge were awesome and the staff in their restaurants were second to none. Later in the week when I started feeling better we got to enjoy the infinity pool which was spectacular and we especially enjoyed the Happy Hour drinks and nighttime views. It was so relaxing! Another reason to stay at The Okura Prestige is that it is literally connected to the BTS which makes it extremely simple to get around Bangkok. Last but not least was the breakfast. I’m not sure how anyone can complain about their International buffet because it had something for everyone. Both my girlfriend and I looked forward to it every morning and were disappointed when we couldn’t go there on the day we were checking out due to an early flight.

    Simply put, if you are thinking of staying at The Okura Prestige while in Bangkok, do it because you won’t regret it.

    A special thanks goes out to The Front Office Managers. I can’t remember both your names, but Nawarat Hassanawin is great at what she does and so is her counterpart! Your company is fortunate and should be proud to have people like you working for them!

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