Staff Lobby

What people say about us

"New favourite"

Ellulje (Dublin, Ireland) on 17/07/2019 -

I recently stayed here for business; both staying in the hotel and using the meeting room facilities. Without exception, all the hotel staff I encountered were courteous and professional. The hotel prides itself on attention to detail and in all aspects, they surpassed my expectations. The food was well prepared and exceptionally fresh. The sleep quality amazing and cleanliness faultless. Having stayed in many hotels where I have also run meetings I have to say this is now my new favourite.

"Beautiful luxury hotel"

ethanleexh (Singapore, Singapore) on 13/07/2019 -

Phloen Chit BTS linked to hotel, so if it rains you should be safe. Hotel staff has been very friendly and hospitable. Mitchelin rated Japanese restaurant that I look forward to try. Convenient location close to many BKK shopping locations. Theres a mall nearby (Embassy Central) where you will find mid-high end brands. Will come back again.

"Wonderful experience and fantastic staff"

WaterboyGA (Atlanta, Georgia) on 09/07/2019 -

We stayed 5 days for a vacation and were really pleased with the staff, the food and the hotel itself. The staff is fantastic and helpful, and the hotel is conveniently located near IFC Mall and not far from Central World Mall. Easy to get Uber (now its "Grab"). Traffic is a misery everywhere, so the bridge connecting the hotel to the above ground train is really nice.

"Convenient Location with Superb Service"

Gisa Chan on 08/07/2019 -

Apart from the spacious nicely decorated room, wide range breakfast and convenient location, what make Okura stands out is it’s excellent service. Amy and Waris in concierge were super helpful in booking restaurants and spa. “Nine” (hope I didn’t get his name wrong) at the bell desk was very helpful. He offered help when he saw us from far away and helped us bringing all the shoppings to our room. I left my iPad in my room after checkout, I received an email from Dania at front desk with 30 mins and she kindly helped me to deliver it to my friend within hours. After all, from room service, house keeping, concierge, bell service to staff at hotel restaurants, Okura Bangkok offered a 6 stars service and I cannot wait to bring my kids to this hotel again.

"Engagement, Thai water pouring & Wedding cocktail reception"

101thechapter on 08/07/2019 -

It was impressive for our big day at Okura. We were very grateful for your hospitality. Service, location and hotel staffs (frontline staffs, Wedding sales, receptions, etc.) are perfect. 

Thank you for being a part of our big day!

  • New favourite

    I recently stayed here for business; both staying in the hotel and using the meeting room facilities. Without exception, all the hotel staff I encountered were courteous and professional. The hotel prides itself on attention to detail and in all aspects, they surpassed my expectations. The food was well prepared and exceptionally fresh. The sleep quality amazing and cleanliness faultless. Having stayed in many hotels where I have also run meetings I have to say this is now my new favourite.

  • Beautiful luxury hotel

    Phloen Chit BTS linked to hotel, so if it rains you should be safe. Hotel staff has been very friendly and hospitable. Mitchelin rated Japanese restaurant that I look forward to try. Convenient location close to many BKK shopping locations. Theres a mall nearby (Embassy Central) where you will find mid-high end brands. Will come back again.

  • Wonderful experience and fantastic staff

    We stayed 5 days for a vacation and were really pleased with the staff, the food and the hotel itself. The staff is fantastic and helpful, and the hotel is conveniently located near IFC Mall and not far from Central World Mall. Easy to get Uber (now its "Grab"). Traffic is a misery everywhere, so the bridge connecting the hotel to the above ground train is really nice.

  • Convenient Location with Superb Service

    Apart from the spacious nicely decorated room, wide range breakfast and convenient location, what make Okura stands out is it’s excellent service. Amy and Waris in concierge were super helpful in booking restaurants and spa. “Nine” (hope I didn’t get his name wrong) at the bell desk was very helpful. He offered help when he saw us from far away and helped us bringing all the shoppings to our room. I left my iPad in my room after checkout, I received an email from Dania at front desk with 30 mins and she kindly helped me to deliver it to my friend within hours. After all, from room service, house keeping, concierge, bell service to staff at hotel restaurants, Okura Bangkok offered a 6 stars service and I cannot wait to bring my kids to this hotel again.

  • Engagement, Thai water pouring & Wedding cocktail reception

    It was impressive for our big day at Okura. We were very grateful for your hospitality. Service, location and hotel staffs (frontline staffs, Wedding sales, receptions, etc.) are perfect. 

    Thank you for being a part of our big day!

  • Good location

    Nice room, good service and breakfast , short walk to the sky train, large swimming pool and gym room. Convenient shop and coffee shop located in the next commercial building. Comfortable bed, soft towel and good amenities

  • Excellent Service

    We stayed in the hotel for 2 nights to celebrate wedding Anniversary.
    Hospitality and services was exceptional.

    To all The Okura Prestige Bangkok Teams,you all very professional & friendly.Thank you so much making our stay so memorable.

    We will definitely back again and stay longer. 

    Highly recommend this hotel to visit Bangkok.

  • Our Bangkok highlight

    Full marks to the management and staff of Okura Prestige. A very comfortable and well located hotel, connected to the BTS, which made it all the more easy to get to places. The staff are extremely helpful and pleasant, always ready to go the extra mile. Excellent restaurants and amazing spa experience. The hotel is a destination in itself, providing a wholesome experience to its guests. We have no hesitation in recommending the hotel to other travellers and this is where we will head to the next time we are in Bangkok.

  • Amazing!

    We are in Thailand for our honeymoon and our first stop was in Bangkok. Everyone told us we don’t need more than 2 days to explore Bangkok but we ended up staying for three nights. We are so sad to leave only because of the amazing service at Okura. Everyone is incredibly friendly and ready to help. Our room was serviced 2-3 times every day. Breakfast buffet was grand and delicious. Not one negative comment- definitely highly recommend!!

  • Enjoyable and memorable stay

    This is my first time stayed in The Okura Bangkok in June 2019 with my husband. We stayed here for 5 nights to celebrate our wedding anniversary. I emailed the hotel to request a hard mattress due to my back pain problem and also request a sunset view room. Almost immediately I received a reply from the Duty Manager Mr.Thanapornphasit, he suggested that will set up a bed board underneath the mattress. It is a good ideas that I could get more supportive and comfy in the bed when sleep.

    Upon arrival, we were given a room on 30th floor with a pool view. I didn’t expect they will arrange a warm welcome cake together with a greeting card with hand written blessing, vase of roses and rose petals in bathtub. The opera cake was delicious. It was a memorable holiday. 

    We enjoyed staying in The Okura Hotel, everything was excellent. Great location, comfortable room, friendly and helpful staff, all service great. The infinity pool is also nice with a great view, we did enjoyed swimming in the beautiful pool every morning even there was mostly cloudy in these days. 

    Thank you Okura team for making our stay so memorable and comfy. We will definitely back again and stay longer. Highly recommend this hotel if you plan to visit Bangkok.

  • Luxury and excellence

    This hotel displayed elite luxury and class in every aspect: from delicious food to stunning views to world class service to excellent amenities (such as a fantastic massage after a long travel day) to an opulent room itself. I will be back!

  • One of the best!

    Beautiful hotel. Hospitality and service was exceptional. The European/Continental restaurant was wonderful with delicious food. Rooms are spacious and luxurious with all the amenities available. The views of the city from the room and the lobby deck are wonderful as well. Stayed here for 3 nights and was sad to leave! Looking forward to coming back.

  • 6 nights in Okura

    I had a business trip to Bangkok,Thailand. I booked in Okura Hotel for 6 nights.i stayed in the 29th floor. The room is spacious,confortable bed and pillows,clean room,very good room service,lovely team,the front desk was very polite,a good breakfast everyday with lot of selection. I also tried the drinks on their balcony, the views was amazing,very friendly staff,my check in and out were smooth. Not to forget the pool with a great view. I would recommend this hotel for your stay in Bangkok whether it was for business,leasure or family. Thank you Okura team for making my stay so comfy.

  • Excellent Customer Service

    I stayed in Okura Prestige for two weeks. Excellent customer service and hospitality. Its rooms are spacious rooms. I enjoyed the buffet breakfast every day. Would always stay at this hotel in Bankok when I get the chance.

  • Best Stay

    Amazing stay here at the Okura, the hotel is beautiful and the staff are all so nice and friendly. From bell boys, to front desk to the house keepers, everyone has been amazing. I will definitely be returning to this hotel if we're back in Bangkok. I wish I remember the front desk lady who helped us, she was so nice! But props to your entire reception team, they were all so great.

  • Room & restaurant

    It was very pleasant stay at the Okura though very short time. Very easy booking, the warm welcome from the front to the room, superb breakfast at The Up & Above where Mr Lek had taken care very well all these are very much appreciated. Never forget dinner at Yamazato the kaisen set so delicious. It’s another place to visit again.

  • great hi-rise swimming pool

    world class hotel in BKK with a Japanese touch. The pool has a wonderful view high in the sky. The spa was nice and the spa package was a great value. Tried the Japanese restaurant was authentic. Good location in the city

  • Absolutely superb !

    We stay 2 nights and was a very special night for us. We were celebrating our wedding anniversary and they cross all way to make our stay incredible amazing. 
    From the concierge, reception all staff did everything for us. 
    I can’t not thank you all this incredible team enough.
    The room view, superb breakfast with two restaurants for your choice, amazing pool area, sauna , gym area etc 

    Definitely one of my favourite hotels in Bangkok and can’t wait to be back again. 

    Thanks for all team on concierge for help me with my bag and thank you for all reception team for made our wedding anniversary unforgettable.

  • Awesome Stay

    In love with the Okura Prestige and his great staff - Open stylish lobby - very good restaurants and a pool with a view - what else do you need - greets to Edward and his team - sure will be back - thanks Thomas

  • Probably the best hotel in Bangkok

    I stay at Okura every time I visit Bangkok simply for one reason - they are the best! The moment I arrived every staff from the concierge and front desk they all treated me with great attention and hospitality. Checked-in was quick and simple without the need of waiting or filling up lots of forms. This time I was being upgraded to the Premium room it has a spectacular view overlooking the city, the room is absolutely flawless - it is clean, tidy, and the bed was very comfy. Okura Bangkok score a 100 would highly recommend this hotel if you plan to visit Bangkok.

  • True luxury

    We have booked two deluxe rooms for 6 nights in this gorgeus hotel. All reviews we have read on tripadvisor were true - hotel is absolutely excellent!
    Breakfast is amazing!
    One suggestion: if you decide to have japanese breakfast, wear long sleeves - it’s pretty cold inside!
    Location is great - close to skyline, and in Bangkok it is really most important thing.
    We have bought rabbit cards for BTS - 400 bath per person was enough for our stay.
    I recommend it, as we saw long lines on ticket machines several times. You need passport to get rabbit card.
    We took hotel’s limo on both ways from and to the airport. Traffic jam is unbeleivable: almost 1,5 hours to get to the hotel from BKK airport.
    Limo was great choice: wifi, cold water...
    Great drivers!
    We have had light lunch at up and above restaurant - great club sandwiches!
    Last night we have had drinks on terrace - it was really windy, but we enjoyed it anyway!
    And, with drinks we got nice snacks

  • Japanese hospitality in BKK!

    The hotel has simple design throughout. We love the location where it is at the heart of the city but still carries a sense of serenity. Breakfast, both Western & Japanese is awesome. The room is big for the price. The staff named Saran at the concierge was exceptionally helpful and his English is perfect. I would recommend this hotel for a stay in Bangkok!

  • Consistent superb quality and good location

    It was my third stay at this hotel and I am always impressed by how dedicated the staff is there. Every one of them puts all of their energy into making you feel special and appreciated. Their English language skills were far superior to what I have generally or on average experienced in Thailand. This is actually a huge plus in that the flow of communication between the staff and its customers is smooth and flawless. This is by far the most professionally run hotel I’ve stayed at. There is a feeling of seamless consistent high quality and pampering involved in its soft lulling atmosphere which is actually based on a Japanese/Thai concept. All I can say is that if you want to relax after a day or evening in the hustle and bustle of the nearby Sukhumvit neighborhood this is definitely the place. The breakfast btw is divided into traditional Thai and Japanese food concepts. The neighborhood is clean and peaceful and not nearly as crowded as near the Terminal 21 mall. But as always as a fellow traveler when in Bangkok keep your wits about you and don’t talk to strangers on the street. Bangkok is otherwise for the most part peaceful and safe. Enjoy the hotel Okura Prestige in Bangkok!

  • Excellent stay and awesome breakfast

    Had an relaxing and wonder stay in Okura Prestige for 4 nights. Check-in was a breeze and we were escorted to our room by hotel staff. We booked a deluxe corner room which as a nice view on all sides of the room. Because Okura is a Japanese branded hotel, their toilet and bathroom are separated and the toilet even come with a Japanese style electronic Bidet seat, which we enjoyed using during our trip to Japan last year.

    Breakfast was as their Up and Above restaurant and it was ok. The choices and varieties of food served on each day was almost the same. We do loved their Omelette/Egg specials, which you can order from your table. 

    Overall, location of the Hotel is good for tourist who who rely on using BTS for going around Bangkok as it is well connected to the Phloen Chit BTS Station. Shopping at Central Embassy is also accessible via the covered walkway. 7-Eleven is also in the same building and is available 24Hrs if you need to find something to drink or munch on a late night.

  • Stay w Okura hotel Bangkok

    My 2nd stay at the hotel, I must say the service was impressive and the Japanese designed room with touch of modern simplicity really makes the stay an enjoyable one. Definitely will stay again with okura even for holidays

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