Staff Lobby

What people say about us

"Cozy place to stay in Bangkok"

Alex on 21/11/2019 -

Very nice Japanese style service and room decor. very good view in the breakfast restaurant. Our family has a good time in the hotel this time. Well communicated in English between staff and customers. Very friendly with children.

"Look no further"

adam a on 20/11/2019 -

Best hotel I have had the pleasure of staying in bkk hands down. staff are friendly, helpful and absolutely accommodating. attention to details in the rooms are out of this world! will come back 100%

"Excellent as always"

stukerr on 19/11/2019 -

Having stayed in the Okura a number of times before it was our natural choice when returning to Bangkok, and we weren't disappointed. The service and accomodations were as excellent as always. There was a big ASEAN summit happening in and around the hotel at the time we stayed - other hotels would have seem stressed, but the Okura didn't even break a sweat delivering the same top quality level of customer service throughout.

All the staff were excellent, but a special thank you to Crystal in the club lounge who was very kind and helpful helping us package up some items on our last night.

"Best choice in Bangkok!!"

JellaJohanna on 18/11/2019 -

I stayed here for 2 nights and it was absolutely the best. The service level is beyond amazing. Each and every staff-member is super friendly and truly knows the meaning of hospitality (this is so important!). I cannot thank the staff enough for making my stay so special. I have been away from home for 2 months now and the Okura team made me feel at home from the second I entered the hotel. I can recommend this hotel to everyone. A special thanks to Chief Concierge Khumpol who made the impossible, possible!

Thanks again and I will definitely be back!

"Wonderful Service, Beautiful Hotel"

jasmink304 on 18/11/2019 -

After spending 21 days hiking through the Himalayas, I thought that a little pampering on the way home was in order, and the Okura Prestige certainly delivered. Beautifully appointed rooms, amazing food choices, well-appointed gym, perfect day spa & the staff were efficient, helpful, courteous and friendly. Opal in the club lounge was perfection personified (thank you Opal!), and the concierge is now my most favourite person in Bangkok. Nothing was too much trouble for him - to answering our questions, providing directions, organising suitable tours, and to getting us out of the hotel without running into VIP guests (35th Asean Summit). Anytime I called for services (laundry, room service etc), it was provided immediately & courteously. I cannot recommend this hotel enough.

  • Cozy place to stay in Bangkok

    Very nice Japanese style service and room decor. very good view in the breakfast restaurant. Our family has a good time in the hotel this time. Well communicated in English between staff and customers. Very friendly with children.

  • Look no further

    Best hotel I have had the pleasure of staying in bkk hands down. staff are friendly, helpful and absolutely accommodating. attention to details in the rooms are out of this world! will come back 100%

  • Excellent as always

    Having stayed in the Okura a number of times before it was our natural choice when returning to Bangkok, and we weren't disappointed. The service and accomodations were as excellent as always. There was a big ASEAN summit happening in and around the hotel at the time we stayed - other hotels would have seem stressed, but the Okura didn't even break a sweat delivering the same top quality level of customer service throughout.

    All the staff were excellent, but a special thank you to Crystal in the club lounge who was very kind and helpful helping us package up some items on our last night.

  • Best choice in Bangkok!!

    I stayed here for 2 nights and it was absolutely the best. The service level is beyond amazing. Each and every staff-member is super friendly and truly knows the meaning of hospitality (this is so important!). I cannot thank the staff enough for making my stay so special. I have been away from home for 2 months now and the Okura team made me feel at home from the second I entered the hotel. I can recommend this hotel to everyone. A special thanks to Chief Concierge Khumpol who made the impossible, possible!

    Thanks again and I will definitely be back!

  • Wonderful Service, Beautiful Hotel

    After spending 21 days hiking through the Himalayas, I thought that a little pampering on the way home was in order, and the Okura Prestige certainly delivered. Beautifully appointed rooms, amazing food choices, well-appointed gym, perfect day spa & the staff were efficient, helpful, courteous and friendly. Opal in the club lounge was perfection personified (thank you Opal!), and the concierge is now my most favourite person in Bangkok. Nothing was too much trouble for him - to answering our questions, providing directions, organising suitable tours, and to getting us out of the hotel without running into VIP guests (35th Asean Summit). Anytime I called for services (laundry, room service etc), it was provided immediately & courteously. I cannot recommend this hotel enough.

  • Stunning in Every Way!

    Thank you Okura Prestige Bangkok, I am officially hooked! Impeccable customer service from the moment I reserved my room, to the scheduling of the car service (airport transfers in a Mercedes with a private driver - not a bad way to go!), to the greeting upon arrival where my bags were whisked away and promptly delivered to my room, to the seamless late night check-in at the front desk, and gazing around at the absolutely gorgeous interior of this hotel. I knew immediately I had made the right decision by staying here! The room was just beautiful, with a little origami crane on my bed to greet me, and that bathtub! Oh that glorious bathtub! The room service meal I had was utterly delicious! The views out my window the next morning while I drank my tea were simply breathtaking. The pool and views from the pool, both at night and during the day, were one of the most amazing city sights I have ever laid my eyes on. The spa was so serene and peaceful, and the massage was so good, I think I fell asleep in the first 30 seconds.

    Definitely worth mentioning is the most unbelievably delicious and splendidly laid out breakfast buffet you have ever seen in your life. Extremely polite and helpful staff. By the way, very convenient to the Sky Train. A truly magnificent hotel in every way! The only thing I would change is the length of my stay! I was very sad to leave so soon, and can't wait to go back.

  • Wonderful Hotels Perfect Location and fabulous breakfast

    Located in the central business district of Bangkok the Okura perfect hotel you choose

    You will greet by the lemongrass essence everywhere. The bed was marvelous view from the room and the pool all would be no reason for me to complain

    The staff were flawless speaking in English. And quite helpful

    Thank you Okuraaa

  • Amazing Hotel

    Definitely one of the best hotels that I've stayed in my life.
    Thai and Japanese hospitality together is the best combination and The Okura Bangkok really impressed me.
    Amazing rooms with lots of ammenities and superb breakfast. Hotel staff is super friendly and helpful.
    I recommend this hotel for business, for families, honeymooners and whoever wants to stay in an amazing hotel. Location is also another plus (very convenient access to BTS SkyTrain). Walking distance from Central Embassy Mall and to many cafes, shops and restaurants.

  • Better location than on the river (Mandarin Oriental, Shangri La etc)

    Absolutely perfect hotel. All rooms located from the 26th floor and above. Fantastic views from rooms. Rooms excellent with automatic toilet. Breakfast buffet superb. Pool on the photos from hotel does not justify how great this pool area really are. Very nice area of Bangkok with a number of upmarket restaurants in nearby shopping center.

  • Great location and service

    Okura is one of our favorite hotel group. We enjoyed very much having a drink at the club lounge after a day out in the heat. Our club room is spacious and has basically everything we might need. The hotel is linked to the BTS station and some shopping malls too. The buffet breakfast is of good quality and offers a great variety. They even have an egg menu. They have complimentary soft drinks & beer in the mini bar but the mineral water are not. Overall, it’s a good choice for visiting the city.

  • Immaculate, Just Beyond Expectation

    We stayed for 3 nights in this hotel for a trip to relax in Bangkok. We have been to some other hotels in the group so had some expectation. Frankly, what we have experienced here was much beyond our expectation: staff were warm and helpful, architectural design is interesting and you can feel the thoughts of the designers from layout and design every bit of which is intended to make your stay comfortable and convenient, the elements found in the Japanese. As many have pointed out, convenient and central location of the hotel, decent size of the swimming pool, vast variety and exceptional quality of food provided at the breakfast, presence of Michelin-starred restaurants all provide great enjoyment not only to business travelers but everyone who stays here.

    We would like to mention in particular the assistance we received from Mr. Khumpol Ruksanit, the Chief Concierge, who is the most professional and helpful concierge staff I have ever met in my many travels. In the few times when we sought his assistance in making bookings and arranging transportation, he had not only made his utmost attempt to meet our needs but had walked extra miles to make arrangements for better alternatives even before we mentioned it, while at all times seeking our views and respecting our choice.

    We consider our stay at the hotel the most we have enjoyed during this trip. We will definitely come back again, soon.

  • As smooth as silk

    Nothing was too much trouble for this hotel, service was exemplary, food delicious and bed very comfortable. I love the origami on the pillow instead of chocolate.
    Good space for makeup, separate makeup mirror and good lighting for makeup.

  • Elegant and Luxurious Oasis in Bangkok

    I booked my stay at the Okura through the Chase Ultimate Rewards Portal and, quite frankly, had no idea what to expect. What I encountered was one of the most elegant, relaxing stays in all my travels. The lobby is located on the 24th floor of the high-rise, and immediately upon arriving, you're greeted by a line of from desk staff eager to help you check in and get to your room. I stayed in a corner room on the 29th floor and loved the 90-degree view of the city (the pre-sets on the control pad next to the bed made it easy to raise and lower the sun-shades and blackout curtains as needed). The elegant Japanese architecture left me surrounded by clean lines fashioned from wood and marble, and the best was by far the largest I've ever slept in. The nightly turn-down service, with it's daily origami animal and Yakata was a nice touch. The hotel's location in Sukhumvit makes it easy to get to most work meetings, as well as shopping and nightlife, while also not being too out-of-the-way for most tourist activities. And the daily breakfast buffet was quite good.

  • Just perfect

    I stayed 2 nights with my wife and i can just say it was perfect all around. Typical Japanese high end service and quality in the middle of Bangkok. The staff is super friendly with special thanks to Pimsuda. We highly recomend this for the perfectionists.

  • Amazing Okura

    We stayed in Okura Prestige over the 2019 New Year. The hotel had a magnificent location near all the major malls. Staff had exceptional service and the room was perfect for my family (4 in total). Breakfast was more than adequate and we also decided to have New Year dinner with a Kaiseki meal from their in house restaurant. I was able to use their gym which was complete and spacious.

    Overall I recommend this hotel because of the luxury, amenities, location and most of all the food.

  • Super!!!!!!

    It was a great experience of quality of service, everything was just WOW! thank's to everyone over there specially the GM Mr. Hammer for the hospitality. The breakfast was amazing, the food is just devine and the swiming pool on roof top is just something unfergotable.

  • A taste of Japan in Bangkok

    Although we didn’t make it to Japan on our trip to southeast Asia, this hotel gave us a little taste. Beautiful hotel with amazing views, but the best part was the staff. We were treated like royalty upon arriving and we only booked one of the cheapest rooms. We left some items behind, which they reached out to determine if they wanted us to send the items we left behind. Any request we had, was immediately addressed and the service was phenomenal. The staff also provided some gems and local spots to hang that were different from the main attractions.

    By far my favorite hotel during our 3 week honeymoon trip which all consisted of 5 star resorts/hotels.

    This was actually the least expensive hotel we booked and we had low expectations, but everything they did made us feel like we were the most important people in the hotel.

  • Amazing experience

    Highly Recommended !!
    Awesome services & people. We feel very welcomed. Staff with good english. Room is clean and tidy. Swimming pool at 25/F, infinity view. Want to stay longer.
    Next to the BTS station - Phloen Chit; 5 mins walk to Central Embassy

  • Wonderful service & great location

    Thoroughly impressed by the consistency of service as this is my third stay. A big Thank You to Pinyaphat and his team for the warm service during my stay. Amazing service from the Housekeeping for the lovely origami left on the bed every night. Will recommend Okura to my friends visiting Bangkok.

  • A typical Japan style hotel represents the delicate, sweet and warm service for me. They really care my requests and immediately give me solutions. The location is best what is next to BTS. Even it was raining, I have no worries.
    JP and Western breakfast are highly quality and varieties choices. I won’t skip the breakfast.

  • Outstanding Place With Outstanding Service

    Located near Lumpini Park on a main road and BTS station. But this doesn’t matter on the 24th floor or up. The club area on the 33rd floor offers a sensational view of the skyline of Bangkok. The rooms are spacious and above all the service shows incredible attention to detail - down to the daily origami figures on the bedspread.
    The international breakfast is truly international and of exceptional quality. The infinity pool in the 24th is just the icing on the cake.

  • Best hotel ever

    This was 1 of 3 hotels that we shortlisted for our trip to Bangkok.
    I took the plunge and booked the hotel.
    WHAT A GREAT CHOICE IS WAS!!!
    This is by far the best hotel we've ever stayed at.
    Everything about this place is spectacular.
    The location is perfect and the staff are amazing

  • Excellent!

    I was stay here for 6 days with my wife. I remember the cozy ambience once I reach the hotel lobby. Since I get an access to club lounge, the staff pleased me and take me to 33rd floor to do the check in. The check in went smooth and fast and warm greeting by Ms. Beer. She explained anything I get when choosing the club.

    The room was clean and literally the design was influenced by the Japanese culture. On the next day, I am so impressed by their breakfast menu and taste...makes me want to eat all of the food...the staff very costumer oriented. 

    After hours, they offer a happy hour from 5.30 to 7.30 on the club floor. I remember the staff named Euro who made a cocktail so so good. The club was cozy and friendly too...

    The facilities such as pool, gym, spa, etc. are great and well maintained.

    During check out, Ms.Opal also made it nice and smooth. The housekeeper also careand check for anything left in the room. 

    Definitely I will choose this premium hotel when I get back in Bangkok! 

    Thanks for your excellent hospitality..

  • Amazing hotel, extremely customer oriented staff, good food

    I had excellent experience with the Okura Prestige Hotel in Bangkok. I stayed for a week, enjoyed superb breakfast as well as access to the lounge on the top floor. Great location, very attentive staff, good quality service, very nice and clean rooms. I indeed enjoyed my stay at this hotel and certainly would recommend staying there to other travelers. You will get unforgettable experience

  • The only place to stay in Bangkok

    My partner and I just returned from a blissful 8 night stay at Okura Prestige in Bangkok. Okura Prestige is quite simply one of the best hotels we have ever stayed in. We were picked up at the airport in an S class Mercedes, greeted by a young woman in a Kimono upon arrival at the hotel and escorted to our room where we were checked in without having to go to the front desk. We were celebrating our 25th anniversary and the hotel had thoughtfully arranged for a complementary upgrade to a corner room as well as a cake, a lovely card from management and rose petals in the bath! The staff at Okura are universally friendly and helpful but always professional. On our second day at the sumptuous breakfast buffet, staff remembered our coffee and tea drink order and served it each day after that. One of the very best things about this hotel is that it is serenely quiet. In our room, we never heard another guest during our entire 8 night stay and the hotel was nearly full. The Okura is a Zen oasis in the middle of chaotic Bangkok. In spite of all this luxury, the hotel is very reasonably priced. On our return trip to the airport, we were personally escorted to check in and immigration which was a very nice touch. In closing, I’d just like to say a special thanks to the excellent housekeeping staff for their genuine care and concern when my partner briefly took ill during the beginning of our stay. They asked how he was feeling daily!

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