Staff Lobby

What people say about us

"More than expectation"

Christopher k on 10/02/2020 -

What happen when Japanese detail meeting with Thai passion? The answer is more than my expectation.
Don't miss the exhilarating infinity pool.
You will enjoy the quality food, services from 'the up and above' breakfast.
There are massive shopping malls in 5 minutes walking, and many restaurants.
Thank you so much for the professional hospitality from the concierge.

"Favorite Hotel in Southeast Asia"

Richard B on 08/02/2020 -

Traveling to Bangkok often for work, this is my go-to hotel. The service, facilities, rooms and food are excellent. Great gym amenities, sauna, steam room, and infinity pool with great views. Room service is particularly strong, highly recommend their Japanese offering, Yamazato. Looking forward to my next stay.

"Definitely Recommend"

RikkiRB on 08/02/2020 -

Another great stay at Okura Prestige. The location is central, easy access from BTS station, easy to get around the city. We stayed in a corner room which was spacious, clean and bright, great city views. Enjoyed relaxing by infinity pool and good gym with modern equipment. Extensive and delicious buffet breakfast. Customer service from all staff is outstanding, you feel welcome and special. We plan to stay again on our next visit to Bangkok and I would definitely recommend staying at The Okura Prestige.

"Happy stay in Bangkok!"

Abhinant S on 31/01/2020 -

We recently had a very enjoyable stay in Okura Prestige Bangkok. The hotel did provide a very comfortable accommodation with excellent services from all staff starting from arrival till departure. I had a comment on headphone jacks at the gym equipment and today I got a message from GM Niek Hammer to replace those jacks soon.
Much appreciated for their kind attention to the feedback.
Certainly we will come back again soon!

"Perfect Stay, Excellent Service!"

Daisy on 31/01/2020 -

Throughout my 7 days 6 nights trip in Bangkok, I stayed in 4 different hotels and The Okura Prestige Bangkok was definitely my favorite hotel.
It’s located right next to BTS Phloen Chit station, which you can access by walking through the overpass that connects the station with the Park Ventures Building. This is great if you don’t like walking under the sun in a hot day.
The staff in Okura are courteous, very helpful, and very friendly. The check-in process was smooth and delightful.
The bedroom is very comfortable with elegant design. The hotel uses amenities from Thann, a Thai cosmetic brand. I also really enjoyed the great view of Bangkok city from the room!
I didn’t get the chance to enjoy meals from the famous Yamazato restaurant or afternoon tea from the Up & Above tearoom, but during my stay I had breakfast in the hotel and it was a truly amazing experience.
If I’d visit Bangkok again, Okura will indeed be of my first choice!

  • More than expectation

    What happen when Japanese detail meeting with Thai passion? The answer is more than my expectation.
    Don't miss the exhilarating infinity pool.
    You will enjoy the quality food, services from 'the up and above' breakfast.
    There are massive shopping malls in 5 minutes walking, and many restaurants.
    Thank you so much for the professional hospitality from the concierge.

  • Favorite Hotel in Southeast Asia

    Traveling to Bangkok often for work, this is my go-to hotel. The service, facilities, rooms and food are excellent. Great gym amenities, sauna, steam room, and infinity pool with great views. Room service is particularly strong, highly recommend their Japanese offering, Yamazato. Looking forward to my next stay.

  • Definitely Recommend

    Another great stay at Okura Prestige. The location is central, easy access from BTS station, easy to get around the city. We stayed in a corner room which was spacious, clean and bright, great city views. Enjoyed relaxing by infinity pool and good gym with modern equipment. Extensive and delicious buffet breakfast. Customer service from all staff is outstanding, you feel welcome and special. We plan to stay again on our next visit to Bangkok and I would definitely recommend staying at The Okura Prestige.

  • Happy stay in Bangkok!

    We recently had a very enjoyable stay in Okura Prestige Bangkok. The hotel did provide a very comfortable accommodation with excellent services from all staff starting from arrival till departure. I had a comment on headphone jacks at the gym equipment and today I got a message from GM Niek Hammer to replace those jacks soon.
    Much appreciated for their kind attention to the feedback.
    Certainly we will come back again soon!

  • Perfect Stay, Excellent Service!

    Throughout my 7 days 6 nights trip in Bangkok, I stayed in 4 different hotels and The Okura Prestige Bangkok was definitely my favorite hotel.
    It’s located right next to BTS Phloen Chit station, which you can access by walking through the overpass that connects the station with the Park Ventures Building. This is great if you don’t like walking under the sun in a hot day.
    The staff in Okura are courteous, very helpful, and very friendly. The check-in process was smooth and delightful.
    The bedroom is very comfortable with elegant design. The hotel uses amenities from Thann, a Thai cosmetic brand. I also really enjoyed the great view of Bangkok city from the room!
    I didn’t get the chance to enjoy meals from the famous Yamazato restaurant or afternoon tea from the Up & Above tearoom, but during my stay I had breakfast in the hotel and it was a truly amazing experience.
    If I’d visit Bangkok again, Okura will indeed be of my first choice!

  • The best place to stay in a great location

    I travel to Bangkok several times per year for work or pleasure. Every time, the service, the room and the friendliness and assistance of the staff are exceptional. The buffet breakfast has a large selection that I have not seen anywhere else and the food is excellent. The staff will go above and beyond to help you and make your stay memorable. The location near the subway and many shopping mall is also a big advantage!

  • Fantastic Japanese service and experience

    My first stay in this hotel even I have been to Bangkok many times. They brought the Jap’s high service standard and the rooms is fantastic! Love the Japanese breakfast in the morning and Yamzato seldom disappoint me.

  • Must be Visited

    It is my favorite Hotel in Bangkok for my Business Trip. Good quality of Food and Good Service with no doubts. Excellent Service for sure every visit. You will enjoy to stay in Hotel for everything. Location is good as well and it is convenient to go out by BTS to Siam for just few stations for Shopping. Nice restaurants for Breakfast, Lunch and Dinner. I have also have a afternoon tea at Up and Above this time and it is pretty good. Must stay this Hotel for my Business Trip every time in Bangkok. Just 30mins back to Airport by Grab. Swimming pool is nice view and you can relax after work until 22:00.

  • A must stay hotel

    My wife and I spent about a week at the hotel over new year and were suitably impressed with the quality of the hotel and it’s facilities. Centrally located, close to cultural sites and high end retail it’s a perfect way spend a few days dipping in and out of a bustling city and reclining in the seemingly tranquil and reclusive environment offered by Okura. It’s very easy to escape the city by staying 30+ floors above street level eating Michelin starred food, relaxing by the cantilevered infinity pool and using the world class amenities. The quality of the fit out was consistently high throughout the hotel, a level of detail and materiality not often seen. It’s an architecturally interesting building, with a blend of contemporary design and classical Japanese aesthetics. Our room was large, welcoming and the house keeping service was attentive, with the usual expectations of daily room services including fresh fruit, flowers, replenishment of skin care products and turn down upon request. The staff were always helpful and we were made to feel quite at home. I would recommend using the spa facilities, organising massages and using the fitness centre. To end our stay we were chauffeured to the airport in one of the S-class limousines, a good way to end our stay. We will definitely return.

  • Extraordinary!

    Congratulations to the whole team for their efficiency, service and kindness. The restaurant was excellent, the bedrooms were wonderful, the bar was also very agreeable with wonderful views and very good food. The bedrooms were in perfect conditions and always kept that way, with extraordinary views of the city. Also, the private transfer service from the airport to the hotel (and vice versa) was impeccable. All of this must be due to having a great manager who keeps the place running at the highest standards. The hotel has an enviable location, with a sky train station next to the hotel and the shopping malls at walking distance. I highly recommend this hotel.

  • Amazing stay in the heart of BKK

    Top notch hotel conveniently located between shopping malls and Sukhumvit attractions.
    Stayed four nights. Found all services to be very high standard- room, amenities, F&B, fitness and pool, Staff was attentive to all our needs and provided intelligent, impeccable and pleasant service. Personal big thumbs-up to Prichaya from the breakfast lounge who was simply an amazing professional providing elite mind-reading service with a smile.
    Will definitely return...

  • Wonderful stay

    The Okura prestige reminds us how does a 5 stars hotel should be. It is top notch in any aspect. Clean facility attentive service from all their stuff starting from doormen via receptionists, dining room management and waitresses, gym and pool etc.
    Their breakfast is superb and the rich buffet is filled all the time with fresh tasty and varied food so you don’t feel like in other places that something is going to end or to be missed.
    Bed is comfortable and so do.

  • And Prestige it is !

    Stayed here for three nights when we were in Bangkok. We visit Bangkok twice a year and liked the reviews so thought we would try it. Amazing
    We had a suite - 3201 - absolutely huge room with the largest bath I have ever seen in a. Hotel room. Fully equipped with large bed - amazing views of the city - fabulous service - great sleep quality, what’s not to like. Great situated next to sky train station. Club lounge is a good addition to your stay as the nibbles and drink will soon repay the cost. These guys picked us up and dropped us back at the airport and for a small fee allowed us to keep the room till 4:30 which helped make a perfect stay very relaxed. The pool is fabulous- incredible idea. Food for breakfast offers a great selection. There in an amazing restaurant that we have visited prior in this hotel - Elements - I will review separate. Great service, great stay.

  • Super good sashimi salmon

    I do enjoy lunch buffet at Up & above
    Salmon sashimi is high quality, I would say this Salmon is remind me to back to Okura Bangkok for sure.

    I can see culinary staff everywhere to help me when I visit their station.

  • Wedding ceremony

    My wedding was held on 12.01.2020. All hotel staffs were friendly and taking good care of me and my family. The foods were outstanding. I got loads of compliments from all guests. Besides, I really enjoyed my stay here; Great room, breathtaking city view, nice service, and a lot of memorable moments. My husband and I would definitely come back and stay here (Especially on our 1st anniversary!).

  • The hotel has everything you can expect from 5-star hotel

    The room was very comfortable and functional in all aspects. Staffs were well trained and helpful. The hotel offers ranges of excellent restaurants, which are all great.

  • My stay at Okura hotel

    Staying at the Okura hotel was a wise choice. The staff are very polite and helpful.The rooms are cleaned very well. The provision of fruit in the room after a days work is so refreshing.
    The club lounge staff are a great team to lean on for any assistance.The main restaurant has a wide range of foods to choose from- the combination of Japanese and english breakfast is very nice.

  • Fine Dining

    I have been to some 5 star hotels in Bangkok for fine dining and this recent one I had at Okura Prestige Element was super amazing and excellent! First thing, BIG thanks to all their staff especially to Mr Tong and Miss Jane, who tirelessly served us with joy and gladness, when it comes to their food, it was superb, great taste, excellent presentation and world class ingredients. I must say The Hotel itself and the Element Area were super clean. We had a wonderful dinner and stay at Okura Prestige! Yhis is super highly recommended to all who love to fine dining and best hotels.

    Thank you again to the Okura Prestige Hotel.

    We had the chance to chat with their chef who is nice and humble.

  • Excellent service in every single detail.

    My wedding went well and very successful at this hotel.
    I was very impressed by K.Fon and her team to support my wedding ceremony in early morning and wedding reception until late night.
    They are very well organize, active, polite, sincere and professional.
    Food also wonderful, it was delicious and clean, my family and friends are admiring this hotel.

  • Great luxury hotel with a phenomenal service!

    First off, when you arrive at the Okura Prestige you are amazed by the incredible lobby on the 24th floor. You will immediately be greeted by very professional staff and the check-in process is very smooth.

    Coming to the rooms, we had a corner room that provides views of Bangkok on two sides of the room. Welcome fruit and snacks are available which are great after a long trip. The room is extremely clean and very elegantly decorated. What springs to mind is the attention to detail. The bathroom amenities (Aromatherapy London) are nice (would prefer Aesop, Le Labo or Hermès to match this hotel class better).

    Breakfast the next morning was really incredible and her is what stands out: possibility to eat outside, fresh pancakes and a variety from continental to oriental.

    We followed this with a visit to the Infinity Pool, amazing looks and view but a bit chilly as your are on the shadow side of the building so no sunshine. On the same floor you will have the spa (incredible) as well as the fitness that is very well equipped.

    One point that absolutely stands out to this hotel is the service. We had the unfortunate event where we had an Okura Prestige Teddy that got damaged when back home. After contacting the hotel we were sent a new one. Therefore I have to sincerely thank Masaya Hasebe (Executive Assistant Manager) as well as Niek Hammer (General Manager) for their efforts going well above and beyond my expectations. Those attentions are the ones that make a long-lasting memory and ensure loyalty to this excellent brand.

  • Unbeatable location, comfortable hotel

    Stayed 3 nights over Christmas with my pregnant wife & elderly parents. Hotel was very comfortable, spacious rooms, all basic amenities provided, helpful service & best of all - the location! There’s direct undercover access to the BTS & foot bridge to Central Embassy which is only a 5min walk away. This made it extremely convenient as my elderly mother was not that mobile. The infinity pool was fabulous & perfect for my pregnant wife to relax & do her morning exercise. Also enjoyed some drinks with friends at the open roof bar. There are quite a few new hotels in the area but I think for a balance of price, convenience & service quality, Okura Prestige is hard to beat. Will definitely stay again & try their Japanese restaurant once baby is born! Thank you Okura for a great Christmas family vacation!

  • Very attentive and friendly staffs....Highly recommended.

    I was traveling with my partner who had an accident recently, and hence had to use crutches to move around... The hotel staffs were excellent and have been extremely helpful... First, it provided us with a wheelchair the moment we arrived... We also got an upgrade to a slightly bigger room which is more accessible to the lift lobby... We were extremely grateful for the hotel’s kind gesture... Excellent customer service!! Well done, Okura...
    Besides that, the hotel is luxurious, well located... The afternoon tea set is highly recommended... Pool with great view..

  • Great and Relax holiday at OKURA

    It's great to stay at OKURA. They have two difference breakfast for our choice either Traditional Japanese or International buffet in everyday. In Jan, the weather in Bangkok is very nice and we always stay outside for breakfast in Up & Above. The room is very clean and comfortable. We stay at upper floor with nice view. All staffs are very kind and helpful. The location is very convenience. Most of the great restaurant and spa is within walking distance (not more than 1km). Therefore, we don't have the traffic problem. We love this hotel so much and hope to come again soon.

  • Love the Traditional Japanese Breakfast

    The design of the hotel is very prestige, love the copper color design of their interior, the bathtub in the room is very big perfectly for couple. Beside the interior we also love their traditional Japanese breakfast very much. This is also a very convenient location which linked to BTS and walking distance to a few shopping malls.

  • Always a great stay

    Our 9-day Christmas holiday was spent in Okura and it was very good to be back. From my email correspondence to make our reservation, welcome by the bell hops, ease of check in/out, service by wait staff and housekeeping - its most evident their service is one of their value propositions. Additionally, the rooms and public spaces are well appointed and very comfortable. We love the small touches: the origami that welcomes us every evening, the turn-down details, the daily fruits and mental notes of our liking to their tea and coffee in our personal station. Looking forward to our next stay next year.

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