Staff Lobby

What people say about us

"My favourite pool in BKK"

by Timmy T (Hong Kong, China) on 17/09/2018 -

It’s one of the Leading Hotel Group hotels in BKK and it has definitely earned this title.

Very friendly staff with many excellent choices for breakfast and very close to the BTS station.

My favourite part of the hotel is the infinity pool. Good to enjoy some sunshine after a nice breakfast. The city view from the pool is amazing.  Read more: www.tripadvisor.com

"Stunning"

by Darren T (Las Vegas, United States of America) on 09/09/2018 -

This is a stunning hotel in a very good part of Bangkok.the staff are amazing. Breakfast at the hotel is a must. The room was beautiful and is very Japanese. Bangkok is a very hectic city but staying at the okura made our stay very relaxing  

Read more: www.tripadvisor.com

"Amazing Staff"

by gmmax1988 (Scotland) on 10/09/2018 -

Just checked out of this hotel - an amazing experience. Room on floor 30.

The most friendly and efficient staff I have ever come across in a hotel. From the doorman to the cleaners they were all brilliant.

The hotel feels special as soon as you walk in and the staff make you feel even more special. 

The biggest choice I have ever seen at breakfast in a hotel to cater for all tastes with a great egg menu.

We were just in a deluxe room but that was by far sufficient enough for us. Robes, slippers, water and a mini bar. Great shower in bathroom. 

The pool has great views and is nice and long if you want to do some lengths. 

Hopefully one day I can come back here.   Read more: www.tripadvisor.com

"Memorable stay"

by siulam (Hong Kong) on 06/09/2018 -

Convenient location, right next to BTS station. Room was clean and bright. Impressive service and up to Japanese standard, staff speaks excellent English. We dined at Elements on the first night, which was great. 20% discount applies for those who stayed at the hotel. Breakfast was also excellent. Don't forget the signature order made french toast. 

I made a note at reservation that the stay was to celebrate my husband's birthday. Was expecting a note/card or something similar, but ends up getting a complimentary birthday cake when we get back to our room that night! It was a memorable one. 

The possible improvement for our stay: we checked in on Saturday and was told breakfast serves until 11am. Only on Monday when we got down at 10:30 that we were told the breakfast ends at 10:30 on weekdays, and staff were clearing off the food already. Wish we have not opted for the package with breakfast that day.  Read more: www.tripadvisor.com

"Wonderful hotel with excellent services, truly impressed!"

by Fun4Ray (Hong Kong, China) on 05/09/2018 -

I had stayed at Okura hotel three times, and each time was better than the last. Prior to arriving the hotel, my wife was a little anxious that there will not be accessible freezing facilities for her to store breastmilk for our newborn baby, but upon calling the helpline right after we arrived our room, my wife was pleasantly surprised that a mini freezer was coming our way! Sure enough, five minutes later, the freezer was plugged in and running in the corner of the room! We had stayed in a few nice hotels after our baby was born, but never had we had this level of exceptional service! My wife and I were truly impressed.  Read more: www.tripadvisor.com

  • My favourite pool in BKK

    It’s one of the Leading Hotel Group hotels in BKK and it has definitely earned this title.

    Very friendly staff with many excellent choices for breakfast and very close to the BTS station.

    My favourite part of the hotel is the infinity pool. Good to enjoy some sunshine after a nice breakfast. The city view from the pool is amazing.  Read more: www.tripadvisor.com

  • Stunning

    This is a stunning hotel in a very good part of Bangkok.the staff are amazing. Breakfast at the hotel is a must. The room was beautiful and is very Japanese. Bangkok is a very hectic city but staying at the okura made our stay very relaxing  

    Read more: www.tripadvisor.com

  • Amazing Staff

    Just checked out of this hotel - an amazing experience. Room on floor 30.

    The most friendly and efficient staff I have ever come across in a hotel. From the doorman to the cleaners they were all brilliant.

    The hotel feels special as soon as you walk in and the staff make you feel even more special. 

    The biggest choice I have ever seen at breakfast in a hotel to cater for all tastes with a great egg menu.

    We were just in a deluxe room but that was by far sufficient enough for us. Robes, slippers, water and a mini bar. Great shower in bathroom. 

    The pool has great views and is nice and long if you want to do some lengths. 

    Hopefully one day I can come back here.   Read more: www.tripadvisor.com

  • Memorable stay

    Convenient location, right next to BTS station. Room was clean and bright. Impressive service and up to Japanese standard, staff speaks excellent English. We dined at Elements on the first night, which was great. 20% discount applies for those who stayed at the hotel. Breakfast was also excellent. Don't forget the signature order made french toast. 

    I made a note at reservation that the stay was to celebrate my husband's birthday. Was expecting a note/card or something similar, but ends up getting a complimentary birthday cake when we get back to our room that night! It was a memorable one. 

    The possible improvement for our stay: we checked in on Saturday and was told breakfast serves until 11am. Only on Monday when we got down at 10:30 that we were told the breakfast ends at 10:30 on weekdays, and staff were clearing off the food already. Wish we have not opted for the package with breakfast that day.  Read more: www.tripadvisor.com

  • Wonderful hotel with excellent services, truly impressed!

    I had stayed at Okura hotel three times, and each time was better than the last. Prior to arriving the hotel, my wife was a little anxious that there will not be accessible freezing facilities for her to store breastmilk for our newborn baby, but upon calling the helpline right after we arrived our room, my wife was pleasantly surprised that a mini freezer was coming our way! Sure enough, five minutes later, the freezer was plugged in and running in the corner of the room! We had stayed in a few nice hotels after our baby was born, but never had we had this level of exceptional service! My wife and I were truly impressed.  Read more: www.tripadvisor.com

  • Impressive moment on my engagement day at Okura Prestique Hotel Bangkok!!

    I and my husband got engaged on the 24th of Aug 2018, we would like to review this since we are very impressed we recommended this hotel as the best place to get married, large bedroom that we can ask hair and makeup stylists to do thier job conveniently, professional service from hotel staff (I love big smile from the porters), the very beautiful wedding room. Food on that day was aslo very good. Our family and guests are happy :)  Read more: www.tripadvisor.com

  • Nice place to stay

    Located in middle of town, next to BTS ploenchit, convenient to go anywhere. Room was good, well functions, had Japanese green tea beside coffee, the tea smell and test very nice. Breakfast was great - love the signature French toast. Would love to go back again.  Read more: www.tripadvisor.com

  • Without a doubt the best I stayed in

    This is a 5 star hotel with 6 star service. There is nothing to fault in this gem of an oasis of excellence in the bustling noise of Bangkok. To escape here and be pampered by staff who take their responsibility to the nth degree is to find nirvana. We shall return without a doubt.  Read more: www.tripadvisor.com

  • Super location, Impeccable service

    Okura at Bangkok is one of the gem hotels along the BTS rail line that links business centres. About 5 minutes walk via the pedestrian bridge leads to Central Embassy - a posh, modern shopping centre that houses world's most prestigious brands and a fabulous food court. 

    Rooms are designed in minimalist Zen fashion, comfortable and understated. However, humidity is quite overwhelming and my bedlinen was slightly moist for length of my stay. 

    Breakfast is the highlight of my day, and staff are always ready to meet every request to the tiniest l detail. Absolutely love the experience.  Read more: www.tripadvisor.com

  • a pleasure

    Everything about this hotel was great, starting from its location which just took a few meters to reach BTS. Only 2 stations from the city (Siam area) and 3-4 to my favorite nightlife area (Thonglor). The room was nice and big enough for us to lay my gf’s huge shopping luggages. The only thing that bothers me personally is that it’s mandatory for guests to change elevator twice to get to the room. That’s it . Other than that, its awesome.  Read more: www.tripadvisor.com

  • My stay

    The best staff most helpful and kind, very modern with big and spacious room..

    The hotel is linked to the sky train..

    The concierge was very helpful ..

    The area is safe near the shopping malls and the good restaurants..  Read more: www.tripadvisor.com

  • Perfection

    One of the best hotels I’ve stayed in, the ambience is modern and cozy, the room was spacious and well equipped, the check in was great with Nazalin who also arranged for us a surprise birthday cake! The chief concierge Supan was super helpful and friendly, the checkout service was very timely and well arranged. There was not a single detail left.. thanks to all for that!

    Read more: www.tripadvisor.com

  • Great place to hang out

    Really love to go to up and above bar at this hotel coz as one harmony member I enjoy special discount also they got a really good deal on happy hour too. Another great impression for me is the concierge team which was very helpful especially a guy name Benz he help me a lots with getting info on places around Bangkok that I needed the information at the very time  

    Read more: www.tripadvisor.com

  • Good

    A modern design type of luxury hotel in the Bangkok city, just two BTS stations away from the Siam Paragon. Hobby located at the 24/F, front desk staff a nice and polite. Breakfast is up to a 5 stars hotel standard, but a little pricy though, I would expect more varieties.

    Love the inifinity pool and the view from there. Just out of curiousity, is the pool water suppose to be unclear? I cannot see anything beyond one meter underwater, is that suppose to be it?

    I didn't rate at 5 this visit because I spotted stains inside the bathroom near the bathtub, this is not what I expect to see in this level of hotel. My husband also noticed some ants on the fruit plate... other than that the room is good.  Read more: www.tripadvisor.com

  • Oasis in the middle of the City

    It was a great choice for a business conference venue. The hotel is located along side the rail line and the rooms are well fitted out with desks, TV and amenities such as fresh fruits. The conference facilities a re nice with high ceilings full glass windows with curtains. The gym is great with new lifestyle treadmill and bikes as well as free weights and weight machines- water and fresh fruit also available there. Breakfast buffet is quite extensive with Eastern and Western choices including the tropical fruits and juices Thailand is famous for. The shopping centres are very near and can be accessed by walkways alongside the overhead rail line.  Read more: www.tripadvisor.com

  • a great choice for Bangkok

    There are so many great hotels in Bangkok and most of them are reasonably priced. Surely, The Okura Prestige is one of them. Located right next to BTS, you can get any major tourist locations without taking a taxi (and the traffic jam in Bangkok is the worst.) They have an excellent breakfast buffet.  Read more: www.tripadvisor.com

  • Wonderful Service. Convenient Location. Highly Recommended!

    We stayed at Okura during July and we loved it. The service is exceptional. It is value for money considering the above standard location, cleanliness, facilities and comfort. After Okura, other hotels that we stayed in were not comparable. We would definitely return to Okura again.  Read more: www.tripadvisor.com

  • Precise perfection

    We had a beautiful three day stay in a deluxe club suite on the 33rd floor. The room was immaculate, tasteful, airy and so luxury. The service is over the top and they will respond immediately to any request. The property itself is stunning. Lobby air exudes sophistication and the outdoor bar/restaurant on the 24th floor is perfection in the craziness of Bangkok. The show stopper though is the infinity pool on 25. Words can’t describe it. If we come back to Bangkok, we will book here again. One of our favorite hospitality experiences, ever.  

    Read more: www.tripadvisor.com

  • Best hotel I have ever stayed in globally.

    Bangkok has a an enormous buffet of luxury hotels in every conceivable category for every budget. I required a true 5 Star that not only catered to my Japanese partner but also provided exceptional service, luxury and privacy. I booked a Premier Club room which granted access to the Okura Club Lounge which in itself is a Japanese oasis of calm and luxury with tremendous views, cocktails and food. Having worked in Tokyo for at least one month per year between 1997 and 2012, I am well accustomed to Japanese culture and etiquette. The Okura Prestige has married Thai culture and service with Japanese heritage and architecture in downtown Bangkok. Best hotel I have ever stayed at. I am unaware who the GM or management team are, but they are at the VERY top of their game on a global scale. 

    Read more: www.tripadvisor.com 

  • Neat property and excellent service

    The room is simple but elegant with Japanese scent. Lobby is amazing with seasonal decoration (with Sakura tree last time, Lavender garden this time). Contemporary French at Element is getting better and better, and traditional Japanese at Yamazato is as good as usual (including traditional Japanese breakfast). Location is just steps away from Skytrain. Only Gym that is quite modest. All staff are all superbly attentive, consistently throughout every venue in the hotel.  Read more: www.tripadvisor.com

  • Perfect hotel for your business trip, your holiday, your honeymoon.

    stay for 5 days, the room is so clean, the staff are super friendly with super fast service both in checking in and check out, they even greet you in multi languange. i heard they greeted in japanese, chinese, also thailand. such a warm welcome by staff name Saori and give me a lot of information before check in. shopping mall are very close (central embassy), terminal 21 and siam paragon are just 2 station away by bts, downstair there are coffee shop dean & deluca, the breakfast are delish! will come back again soon. just perfect.  Read more: www.tripadvisor.com

  • Love this hotel!

    This is actually the first time for me to write a review. I stayed at Okura for 4 nights with my family and it's one of the best hotels that I have ever stayed at. Their staff are so professional and caring. Here are a few examples:

    1) Originally I planned to spend my holiday for the CNY here, but due to some critical family issue, I couldn't make it to Bangkok at that time. Since my booking was non-refundable and non-changeable, I was actually surprised when I emailed to them explaining what had happened, they offered to extend the booking till July. I was so touched by their generosity and consideration. 

    2) When I arrived at the hotel, because they could not arrange a twin room for me, they offered me a complimentary bed and set it up in the room right after we checked in. They even provided amenities for kid.

    3) The poolside was wet and slippery. My mom fell and hurt herself. The staff there asked if we needed any help. That night when we returned to our room, they sent my mom a very nice bouquet of flowers with a get-well card. 

    We will definitely stay at the Okura again!!!  Read more: www.tripadvisor.com

  • Beautiful room, very professional staff

    Room are beautiful, well design , very modern and the comfort of the bed is great.Staff is very attentive and professional. Location of the hotel is great, near BTS and all big shopping centers in Bangkok.  Read more: www.tripadvisor.com

  • Wonderful service; wonderful hotel!

    Spent only one night at this hotel, but the staff couldn't have made it more effortless. Nothing was a problem. Especially the staff in the executive lounge (Tiwa, Paul, Fon, Euro) were a delight and no request was a problem. Thanks so much for looking after us!  Read more: www.tripadvisor.com

  • Extremely great location, excellent service!

    I stayed at Okura recently for a business trip and I must say this is an excellent hotel to stay in Bangkok. Great location that's near the malls. Breakfast selection was wonderful and I definitely will stay there again in my next visit to Bangkok!  Read more: www.tripadvisor.com

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